DSRC’s IT Enabled Services Division has over four decade years of experience in providing data processing services. Our clientele includes Government agencies, public and private sector companies and has been retained by our customers for a long-time for the commitment and quality services we have rendered them.
Our operations are headquartered in Chennai and have in-house high-volume data processing capability, large office space for storage and document handling, high-speed printing machines, know-how and proven software, highly automated system with human touch, connectivity to Depositories (NSDL/CDSL) and competent and experienced full-time employees (FTEs).
To name a select few of our prestigious customers include Bharat Petroleum Corporation Limited, Essar Group of Companies, TTK Healthcare, Vijaya Hospitals Healthcare, Government of India Staff Selection Commission and Department of Posts, Tamilnadu Circle.
BPM Service Offerings
DSRC BPM division provides services and has experience in the following:
- End-to-end solution in High Volume Data Processing services
- Registrar and Share Transfer Services (Capital Issues Division)
- Bonus, Postal Ballot, eVoting services, Corporate Action and Commercial Paper processing, Dividend/Interest Warrants, De-listing services
- OMR Examination and Results Processing.
- Image processing, storage and retrieval.
- Digitization of documents (scanning) from hard-copy to digitizing , Indexing, storage and retrieval.
- Product Software Development and other IT enabled Services.
Data Software Research Company Private Limited
CIN : U72200TN1973PTC006412
REGISTRAR AND SHARE TRANSFER AGENT (RTA)
(You may send your queries/ complaints by selecting the company in which you are an investor)
Frequently asked questions
We now have an FAQ list that we hope will help you answer some of the more common ones.
1. How can I raise a Complaint in portal?
Select a Company Name, Enter your folio number or DP-ID/Client-ID. After validation, you can select a category from Type of Enquiry and raise complaint.
2. How can I track the status of my complaint?
Post successful submission, an acknowledgement with URN will be shared on the screen as well as email shared on the registered email ID.
You can use the URN to Track the status.
3. What is the email id to communicate on emails with RTA.
BHARAT PETROLEUM CORPORATION LTD – bpcl@dsrc-cid.in
ESSAR SHIPPING LTD – essar.shipping@dsrc-cid.in
TTK HEALTHCARE LTD – ttk.healthcare@dsrc-cid.in
ESSAR SECURITIES LTD – essar.securities@dsrc-cid.in
4. How can I search for unpaid dividends against my folio.
Please select category “Dividend Enquiry Status” in the portal to know your unpaid dividends.
5.What is the procedure to record/change my Bank details / address / Mobile Number / Email Id / Signature and PAN?
If you are holding your shares in physical mode, Select Category “KYC Updation” in the portal, fill form ISR-1 and send it to us duly signed by all the shareholders with supporting documents requested therein. If you are holding your shares in demat mode, you have to inform your request to your Depository Participant who maintains your record of demat shares.
6. Can I claim the old dividends relating to past years which have not been received by me?
Yes, you may claim the old dividends which shows unpaid under “Dividend Enquiry Status” in the portal by uploading the Indemnity bond (Format given in Procedures and Forms) along with a cancelled cheque leaf (Shareholder’s name printed on it) and copy of PAN card.
7. What is the procedure for Transmission / Name deletion / Name change etc?
Please refer “Step by Step Procedure for various service requests” given below.
STEP-BY-STEP PROCEDURES AND FORMS FOR VARIOUS SERVICE REQUESTS
Issue of Duplicate Share Certificate
Name deletion / Name change / Name correction
Payment of unclaimed dividend through Electronic mode
Replacement, Renewal, Exchange of Securities – Certificate
Status change from Minor to Major
Transmission of Physical Shares where nomination is Registered
Transmission of Physical Shares where nomination is not Registered
Form ISR-1 (KYC details Updation)
Form ISR-2 (Confirmation of Signature by banker)
Form ISR-3 (Opting-out Nomination)
Form SH-13(Nomination Updation)
Form SH-14 (Cancellation_Change of Nomination)
SEBI Circulars
SEBI/HO/OIAE/2023/03391Jan, 27 2023
Generating awareness on availability of Dispute Resolution Mechanism at Stock Exchanges against Listed Companies / Registrar to an Issue and Share Transfer Agents (RTAs)
SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/37Mar, 16 2023
Common and simplified norms for processing investor’s service requests by RTAs and norms for furnishing PAN, KYC details and Nomination